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Help Center

The information on this help site covers the use of the payroll system as well as the legal aspects of payroll. When you are logged into the system, you will be pointed to help topics that are relevant to the function you are using.

 

How can we help you?

Find answers, guides, and resources to get the most out of PandaPayroll

Getting Started

  • Free Trial Setup
  • Setup Checklist
  • General Setup
  • Company Management
  • User Management

Payroll Setup

  • Company Setup
  • Employee Setup
  • Dashboard Features

Payroll Processing

  • Payslip Creation
  • Employee Hours
  • Pay Runs
  • System Items

Payroll Concepts

  • Pay Calculations
  • Statutory Deductions
  • Tax Directives
  • Cost-to-Company

Bulk Operations

  • Employee Actions
  • Payslip Management
  • Excel Imports
  • Bulk Inputs

Leave Management

  • Leave Types
  • Leave Entitlements
  • Recording Leave
  • Leave Adjustments
  • Self-Service

Filing & Compliance

  • Monthly Submissions
  • Bi-annual Filing
  • OID Returns
  • SARS Processes

Reports

  • Employee Reports
  • ETI Reports
  • Leave Reports
  • Transaction History
  • Custom Reports

Integrations

  • QuickBooks Online
  • Xero Accounting
  • Time & Attendance

Security

  • Two-Factor Authentication
  • Logout Settings
  • Support Access

Employment Equity

  • Terminology
  • Reporting
  • Submissions

Employment Tax Incentive

  • Qualification Criteria
  • Calculations
  • Management

Self-Service

  • Admin Portal
  • Employee Portal
  • Payslip Access
  • Tax Certificates
  • Employee Requests

Billing

  • Payment Methods
  • Billing Statements
  • Account Management

Troubleshooting

  • Login Issues
  • Payslip Problems
  • Email Delivery
  • Bulk Upload Errors

Welcome to PandaPayroll Help Center

Your comprehensive guide to mastering South African payroll management. Find step-by-step instructions, best practices, and troubleshooting tips.

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Panda Software Solutions Group
  • Solutions
    • Features
      • Integrations
    • For Accountants
    • Payroll for Small Business
      • Payroll for Insurance Brokers & Agents
      • Payroll Software for Advertising Agencies in South Africa
      • Payroll Software for Mining Companies in South Africa
      • Payroll Software for Real Estate Companies in South Africa
      • Payroll Software for Auto Repair in South Africa
      • Payroll Software for Construction Companies in South Africa
      • Payroll Software for Engineering Companies in South Africa
      • Payroll Software for Self Employed in South Africa
    • SARS Compliance
      • SARS e@syFile for payroll South Africa
  • About
  • Pricing
    • Affordable Payroll Software in South Africa – Panda Payroll Pricing
  • Contact
  • Resources
    • Blog
    • FAQs
    • Help Center
Sign In